Permission from a primary account holder for billing must be gained prior to making purchases at Roblox.com. If permission has not been gained, Roblox reserves the right to cancel subscription accounts linked to unapproved purchases.

If your Account or subscription, is terminated by either party, no refund will be granted; no online time or other credits will be credited to you, and you will have no further access to your account. Refund requests will not be considered after 45 days from the date of purchase.

Game Cards cannot be redeemed for cash, returned for cash refund, exchanged, or redeemed for anything other than a limited license to use as virtual currency on Roblox.com.

Roblox reserves the right to change our terms and conditions from time to time.

To the fullest extent permitted by law, you waive all claims against us related to payments unless you submit the claim to us within 45 days after the charge. If you have questions please contact us at info@roblox.com.

If there is anything you are unsure of about this, please contact us at info@roblox.com and we will do our best to give you a quick answer.

3. Most models, games and content on the message boards come straight from other ROBLOX users, not from someone at ROBLOX. If you see anything mean or nasty on the site, or anyone sends you anything that makes you uncomfortable or asks for your password or personal information (such as your name, address or phone number), please let us know immediately at info@roblox.com so that we can handle it right away! However, reporting false abuse or inappropriate feedback will not be tolerated and will likely result in a frozen account.

• profanity, obscenities ("swear words"), sexual content (express or implied, including inappropriate acts with or by your pets for "real" or in role play)
• attacks, comments, or opinions about other people or things that slander, defame, threaten, insult or harass another person
• gangs, gang-slang, or the promotion of gangs
• promotions offering prizes of any sort (including contests, raffles, lotteries, chain letters or any kind of giveaway)
• materials created by someone else without their express written permission
• text or images that infringe on any intellectual property rights, including but not limited to, copyrights, trademarks and rights of privacy and publicity
• information that might identify another user
• model names, game names, account usernames, store fronts, or any descriptions or names that would be considered inappropriate under our Terms and Conditions
• "cheats" or "hacks", or information or links to sites claiming to have these
• requests for user passwords
• requests for money by using your models, ROBLOX Points or any other ROBLOX property on third party sites or your personal websites (including Ebay)
• scams of any kind (including requests to users to change their email address)
• "spamming" (repeatedly posting the same message) or "party boards"
• anything that suggests it's from a member of the ROBLOX staff
• other information that ROBLOX deems, in its sole discretion, to be inappropriate for this site

BEWARE: If you do any of the above we may freeze your account permanently without prior notice.

1. Your name, address, telephone and e-mail contact information;
2. Identify the copyrighted work and/or trademark claimed to have been infringed;
3. Identify the content on ROBLOX’s site that you claim infringes your intellectual property;
4. A description of where the claimed infringing Content is located on our Site (Please provide URLs);
5. A statement by you that you have a good faith belief that the disputed use is not authorized by the intellectual property owner, its agent, or the law;
6. A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are authorized to act on behalf of the owner of the intellectual property involved.

5. If you cheat on ROBLOX games or use cheat programs, including non-ROBLOX software or programs, to play the games we will freeze your account.

6. If you create a game, author a model, or write something that catches our eye on a message board, we might want to use it on the site or elsewhere when talking about the site. If you're under age 18, remember to ALWAYS check with your parents before you send anything to us or post anything on the site! By sending in your content and comments, you (and your parents) are agreeing that it's okay to repeat on the site and elsewhere what you say, and it's even all right for us to use it in an ad. So, this means we can use it in any way we want, anywhere, until the end of time.

7. Remember, this is a free website and we reserve the right to prohibit the use of the site to any user at any time.